Report a Claim

AmeriTrust Service Center can handle your claims!

AmeriTrust handles claims for its self-insured clients and policyholders of its affiliated insurance companies. We strive to provide our clients with the best possible claims service. To do so, it is important for AmeriTrust to be notified of a claim as soon as possible.

Note: This claims contact/reporting information applies to policyholders of AmeriTrust’ insurance carrier subsidiaries:

  • Star Insurance Company
  • Williamsburg National Insurance Company
  • ProCentury Insurance Company
  • Ameritrust Insurance Corporation
  • Century Surety Company

 

If you are an insured client of AmeriTrust’s insurance agency subsidiaries, please visit their respective websites below for claims reporting information:

REPORT - Workers’ Compensations Claims

The earlier we learn of the claim, the better we can assist the injured employee in receiving proper and timely medical attention. Early reporting will assist us in getting accurate and timely benefits paid.

REPORT ONLINE:

It’s fast, easy and convenient and allows for 24/7 claims reporting.
Receive a confirmation number after submission.

REPORT BY PHONE: (800) 825-9489
Please have your policy number and name of insured/policyholder as named on the policy.

Please have the following claimant information:
Full name, age, date of birth, social security number
Date/hours of employment and wages
Date, time and location of injury
Home address and phone number

REPORT BY E-MAIL: [email protected]

REPORT BY FAX: (855) 603-8409
Email or fax your completed State Workers’ Compensation First Report of Injury form.

Download Claim Forms by State

Once a claim is reported…
We will contact the insured employer within the next two business days to begin evaluating the injured employee’s needs.

If you need assistance with a claim sooner, you may contact the AmeriTrust Service Center at (800) 825-9489, which will directly connect you with the adjuster assigned to handle your claim.

Your Workers’ Compensation Claims Kit

Download Claims Kit

Download Injury Reporting Procedures

REPORT - Other Claims

Early reporting will assist us in getting accurate and timely claim related information.

REPORT BY PHONE: (800) 825-9489
Please have your policy number and name of insured/policyholder as named on the policy.
REPORT BY E-MAIL: [email protected]
REPORT BY FAX: (855) 603-8409
Email or fax your completed ACORD form.

Once a claim is reported…

We will contact the insured, and/or the reporting entity or individual within the next two business days.

If you need assistance with the claim sooner, you may contact our Policy Holder Services department at (800) 825-9489, which will directly connect you with the claim adjuster assigned to handle your claim.

Claim Correspondence:

You can submit any correspondence or documents on an existing claim by emailing [email protected].
Please include the claim number.

Once received, the documents will be automatically transferred to the assigned adjuster on the claim.

Medical Providers

Find a Medical Provider Network

Medical E-Bill Solutions
Meadowbrook partners with WorkCompEDI to accept electronic billing for Workers’ Compensation Medical bills. Providers may contact WorkCompEDI to establish an electronic billing partnership. Meadowbrook’s electronic billing payer ID is WR778.

www.workcompedi.com
Phone: (888) 201-5886
[email protected]

( California MPN Information )

Many MPN forms, notices and materials are available for download. If you are in the need of any notifications regarding the medical provider network that is required to be given to an employee you may email the MPN contact.

Meadowbrook, Inc. MPN
MPN Contact
JoAnn Lamoya
Phone: (800) 825-9489 Ext.3131
Fax: (855) 603-8187
[email protected]
MMA Contact
Ray Pilapel
Phone: (800) 825-9489 Ext.3137
Fax: (855) 603-8409
[email protected]
Toll Free: (800) 825-9489
Fax: (855) 603-8407
[email protected]
Further Assistance

AmeriTrust Service Center

P.O. Box 219559
Kansas City, MO 64121-9559
[email protected]
Toll Free: (800) 825-9489